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Internet, Photographs and Mobile Phones

Scope of this chapter

Online safety information:

Child Exploitation and Online Protection Centre

CEOP is a police organisation focused on the protection of children/young people from Sexual Abuse and exploitation. It has a broad remit and range of functions to help tackle abuse and exploitation of children - primarily where use of technology is a factor, or media such as the online environment are utilised.

CEOP also have an education programme called Thinkuknow for professionals to use with children and young people to help keep them stay safe online.

Know IT All has a suite of education resources designed to help educate parents, teachers and young people about safe and positive use of the internet, found at Childnet International.

Internet Watch Foundation: The Internet Watch Foundation (IWF) is the UK Internet hotline for reporting illegal online content - specifically child sexual abuse images hosted worldwide and criminally obscene and incitement to racial hatred content which is hosted in the UK.

Standards and Regulations

Related guidance

Different ways of communicating with friends are important to a child/young people and are now a way of life from an early age. When a child is placed with you, find out their background and whether the internet, photographs and mobile phones contributed towards any abuse so that you can plan their use safely. You should ask the child's Social Worker for advice and information.

Your knowledge of different media will vary but it is important that foster carers develop their understanding of different electronic devices, the internet and social media, and that you learn how to safeguard children when using the internet and mobile devices. Foster carers should also be aware of and alert to the signs of grooming behaviour. Grooming is when someone builds an emotional connection with a child to gain their trust for the purposes of sexual abuse or exploitation.

If you are concerned that a child/young person is being bullied over the internet or phone, you should talk to them about it, record what is happening in the Log Book and speak to the child's Social Worker as soon as possible.

The placement plan should identify any risks or issues associated with the use of a computer, mobile phone or gaming equipment particularly in relation to bullying, sexual exploitation, radicalisation or other risk-taking behaviours and where appropriate assess the risk and how safely to manage the child or young person's use. The use of social media/electronic communication as a way of maintaining contact with family and friends should be outlined in the child’s Care Plan (see also Contact Between the Child and their Family Procedure)

You should take part in a child's web browsing particularly for a new child in placement; school homework is an ideal opportunity for this. Explain the web's positive and negative sides and tell them that if they are not sure about a site they should talk to you. Children should not be permitted to use sites that are also used by adults unless risk assessment has been carried out, in consultation with the social worker. These arrangements must be outlined in the child's Placement Plan and must be reviewed regularly.

Some useful guidelines are:

  • Time limits on computers should be agreed with the child/young person;
  • Appropriate internet security should be used on the computers to avoid access to inappropriate material;
  • You should set clear ground rules on the use of the internet;
  • Computers should be in areas of the house where you can see what is being looked at rather than in a bedroom;
  • If a young person has a laptop then decide with them where and when they can use it if they are accessing the internet;
  • You should show an interest in the internet and encourage young people to be open about any concerns or problems;
  • Never allow a child to arrange a face-to-face meeting with someone they "meet" on the internet without first speaking to the child's Social Worker;
  • The child should never respond to messages that are rude, threatening, or makes them feel uncomfortable. Encourage the child to talk to you about messages like this. If the child receives a message or sees something on-line that you are concerned about keep a copy and make a note in the Log Book;
  • Remember that people online may not be who they say they are.

You should go through the site's terms and conditions, explaining them to the child - it's important you both understand them.

You should try to equip the child with the skills to decide who to trust, even when they have not met the person face-to-face and talk to the child/young person about what makes a real friend.

You should be aware and understand the risks that using the internet may pose for children, such as bullying, sexual exploitation and radicalisation. The Fostering Service should have well-developed strategies to support you in keeping children safe and to support and provide you with appropriate learning around internet safety.

Use child or family friendly search engines (such as the CBBC Safe Search) with younger children and bookmark favourite sites for your children to use. Check the history of sites your child has visited, and be explicit that you'll do this regularly. If the history has been deleted, ask him or her why.

Learn as much as possible about what your child does online much like you would in "real" life. Ask him or her to show you the sites he or she visits and to tell you who they exchange messages with.

Help your child to understand that some people lie online and that therefore it's better to keep online mates online. Stress that although they may think of them as friends, there's a risk (however small) that they're not who they say they are. They should never meet up with any strangers without an adult they know and trust.

Should you have concerns regarding Spam (emails that you have not requested - Junk Mail) or illegal or offensive material then you can report this to the Internet Watch Foundation. However if your concerns are more specific and maybe of a child protection nature then speak to the child/young person's Social Worker.

Tell your child it's not safe to open files that are from people they don't know. They won't know what they contain; it could be a virus, or an inappropriate image. 

Talk to your child about the type of site he or she may stumble across either accidentally or if curiosity gets the better of them. You may find it an uncomfortable topic (and he or she almost certainly will) but it's much more sensible to discuss with your child the possibility that they might encounter inappropriate material on the Internet. That way he or she should feel more able to turn to you if he or she feels things are getting out of hand - and he or she will be much less vulnerable to abusers urging them to keep secrets. Don't panic if you discover any record of inappropriate pictures or conversations on a computer after your child has used it. Talk to them if you are worried and seek help if you are not reassured by what they tell you.

Often, adults who want to engage children in sexual acts, or talk to them for sexual gratification will seek out young people who want friendship. They will often use a number of grooming techniques including building trust with the child through lying, and then attempting to engage the child in more intimate forms of communication including compromising a child with the use of images and webcams. Child sex abusers will often use blackmail and guilt as methods of securing a meeting.

For older children and young people, the 'Report Abuse' button is available should there be a concern of inappropriate or malicious contact made by someone unknown. This provides a safe place for children and young people to report an incident if they feel they cannot talk to a known adult. Always make sure a child knows how to block or report another user who may be sending inappropriate messages. If a child receives any abusive messages etc keep them for evidence purposes to show to the police. You can also report problems directly to service providers and websites.

Be aware of how, when and where your child uses the net. Stay alert to any sudden changes in mood or appearance, or to any major change in habits. These are often tell-tale signs that something is not right, for example, if he spends much longer online than usual, or starts using the Internet only away from home. This may well be nothing more than typical adolescent behaviour.

Look out for changes that may signal your child is being bullied or abused. These can include loss of confidence, withdrawal from family life, anxiety or argumentativeness, insomnia or lack of concentration.

Social networking sites are websites where you can create a profile all about yourself and contact other people. You can also upload photos, music and videos to share with other people, and on some sites, chat to other people on forums. Popular social networking websites include Facebook, Snapchat, Instagram and X (formerly known as Twitter), but there are others.

Social networking sites are often used by perpetrators as an easy way to access children and young people for sexual abuse. The Serious Crime Act (2015) introduced an offence of sexual communication with a child. This applies to an adult who communicates with a child and the communication is sexual or if it is intended to elicit from the child a communication which is sexual and the adult reasonably believes the child to be under 16 years of age. The Act also amended the Sex Offences Act 2003, it is an offence for an adult to arrange to meet with someone under 16 having communicated with them on just one occasion (previously it was on at least two occasions)

Most social networking sites set age restrictions on using their services, but there is no way of authenticating users. As a result, many younger children disregard the terms and conditions of the service.

Teaching the child to be cautious is important and can help when they start to use social networking sites like Facebook or X (formerly known as Twitter).

When they do you should ensure the child's profile and postings contain nothing that might expose their identity or whereabouts. Explain this covers information such as: name, age, sex, home address, phone/mobile numbers, PIN numbers, passwords, email address, school name, sports club, arrangements for meeting up with friends and any pictures or videos of themselves, their family or friends, routes to and from school, identifying information, e.g. I am number 8 in the Youth Football Team.

Although most social networking sites enable a profile to be set to private and only viewed by approved contacts, many users do not apply them.

Encourage children and young people only to upload pictures that you as their carer would be happy to see - anything that could not be passed round the dinner table should not make it on to the web.

Help children/young people to adjust their account settings so that only approved friends can instant message them. This won't ruin their social life - new people can still send them friend requests and message them, they just won't be able to pester them via Instant Messenger.

Check if the child/young person has 'checked' the "no picture forwarding" option on their social networking site settings page - this will prevent people sending pictures from their page around the world without their consent

Encourage them not to give too much away in a blog. Friends can call them for the address of the latest party rather than read about it on their site.

Ask them to show you how to use a social networking site - getting involved will empower them to share the experience with you.

  • It is advised to set and maintain profiles on such sites to maximum privacy and deny access to unknown individuals;
  • Children and young people must never use social networking sites to contact staff or other adults in a care setting using personal profiles whilst in a private or home environment, and likewise you should not use your social networking sites to contact children and young people. The intention may be completely innocent, but this would be very difficult to prove in the event of the action being reported. Social networking sites of any kind should never be used to embarrass upset or bully, other adults or children and young people.

Again, you should be aware of and alert to indicators of grooming behaviour and possible sexual exploitation.

Radical and extremist groups may use social networking to attract children and young people into narrow ideologies that are intolerant of diversity: this is similar to the grooming process and exploits the same vulnerabilities. The groups concerned include those linked to extreme Islamist, or Far Right/Neo Nazi ideologies, extremist Animal Rights groups and others who justify political, religious, sexist or racist violence.

Children may be drawn to adopt a radical ideology through a failure to appreciate the bias in extremist material; in addition by repeated viewing of extreme content they may come to view it as normal.

‘Internet Abuse’ relates to four main areas of abuse to children:

  • Abusive images of children (although these are not confined to the Internet);
  • A child or young person being groomed for the purpose of Sexual Abuse;
  • Exposure to pornographic or other offensive material via the Internet; and
  • The use of the internet, and in particular social media, to engage children in extremist ideologies.

It should be noted that creating or sharing explicit images of a child is illegal, even if the person doing it is a child. A young person is breaking the law if they:

  • Take an explicit photo or video of themselves or a friend;
  • Share an explicit image or video of a child, even if it's shared between children of the same age;
  • Possess, download or store an explicit image or video of a child, even if the child gave their permission for it to be created.

However, if a young person is found creating or sharing images, the police can choose to record that a crime has been committed but that taking formal action is not in the public interest.

The Online Safety Act 2023 introduced new criminal offences including:

  • Sending a message with information the sender knows to be false with the intention of causing non-trivial psychological or physical harm to a likely audience without reasonable excuse;
  • Sending a message with a threat of death, serious injury, rape or serious financial loss where the sender intends the recipient to fear that threat will be carried out (or is reckless as to whether the recipient has such fear);
  • Sending or showing an electronic communication with flashing images with the intention to cause harm to a person with epilepsy;
  • Communicating, publishing or showing material capable (and with the intention) of encouraging or assisting the serious self-harm of another, even if the sender cannot identify the recipients and even if the self-harm does not occur;
  • Intentionally sending or giving images of any person’s genitals to another person with the intention to cause the recipient alarm, distress or humiliation, or for the purposes of sexual gratification whilst reckless as to whether the recipient will be caused alarm, distress or humiliation;
  • Four offences in relation to intentional sharing or threatening to share intimate images without consent, which do not necessarily require proof that the sender intended to cause alarm, distress or humiliation. (This replaces the previous offences relating to so-called ‘revenge porn’ where there was a requirement for an intention to cause distress).

If it is ok to take pictures or videos always ask the child's permission first and make sure they are clear on who will see them and why.

You should try and take photographs regularly of the child/young person to help record their life; it may also help when putting together their Life Story book. See Keeping Memories.

As an adult you may have your own account on a social networking site. It is important that this is private and secure, you should not include any information about a Looked After Child nor should you put any imagery that includes a Looked After Child without consultation with the child’s Social Worker and your fostering Supervising Social Worker.

A lot of new mobile phones have web access, and access to mobile TV. This means that young people can access content from the Internet and TV wherever they are, and without supervision. Young people also need to be aware that they put themselves at risk of mobile bullying, or inappropriate intimate contact if they give out their mobile number to people they don't fully trust.

'Smart' mobile phones and some apps now offer text messaging, taking pictures, sending and receiving them, sending and receiving video clips and sound tracks, as well as access to the internet which means a child can download pictures and videos.

With a camera phone a child/young person can also send pictures of themselves, friends and where they live, which can have security implications for some Looked After Children.

It may be useful to encourage young people to share details of how they communicate with others and an agreement reached between the young person, social worker and foster carer about how safely to do this.

Mobile phone network providers operate a barring and filtering mechanism to prevent those under 18 years accessing 18 rated content. The service can be provided for both contract and pay as you go phones. You are advised to explore this with the network provider that a child/young person uses or see what other services they offer.

Last Updated: December 9, 2024

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